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Relish Me and its affiliates (“RelishMe”, “we”, “our”, “us”) are committed to protecting your privacy and respect and uphold your rights under the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) ("Privacy Act"). By using this website or providing us with your personal information, you agree to and consent to the collection, use, holding and disclosure of personal information by Relish Me as set out in this policy.
Personal information is information or an opinion about an individual whose identity is apparent, or can be reasonably ascertained, from that information or opinion. Personal information we may collect from you includes, without limitation, your name, address, email address, telephone number(s) and date of birth. Personal information also includes credit information. Credit information is personal information or an opinion about you that has a bearing on credit that has been provided to you or that you have applied for. Credit information includes information about credit that was applied for or provided to you for domestic, household, personal or other investment purposes as well as information about you where you are a guarantor of a loan.
Relish Me will collect personal information only by lawful and fair means and not in an unreasonably intrusive way. If it is reasonable and practical to do so, Relish Me will only collect personal information about you directly from you. Relish Me may collect your personal information from reputable third party lead generation sources for marketing purposes, but only where you have consented to the disclosure of your information to Relish Me and for Relish Me to send you marketing communications. Relish Me will not collect personal information unless the information is reasonably necessary for our functions and activities.
Personal information may be collected by Relish Me in a number of circumstances, including when you:
Relish Me may enter into arrangements with third parties (including third parties with whom Relish Me has partnered to provide you with its various products or services using the Relish Me brand) to collect your personal information in circumstances where the third party notifies you, at the time of collection, that your personal information will be provided to Relish Me.
In addition to any purpose notified to you at the time of collection Relish Me uses your personal information for the purpose for which it has been provided, for reasonably related secondary purposes and for the purposes of:
Relish Me may disclose your personal information:
You may request access to your personal information in our customer account database, or seek correction of it, by contacting our customer service team.
Relish Me may charge a reasonable fee that is not excessive to cover the charges of retrieving your personal information from our customer account database. Relish Me will not charge you for making the request.
If you believe that Relish Me holds personal information about you in our customer account database that is not accurate, complete, up-to-date, relevant or information that is misleading then you may request its amendment and Relish Me will respond to your request within a reasonable time. Relish Me will not charge you for correcting your personal information.
If Relish Me no longer needs your personal information for any the purposes set out in this policy, or as otherwise required by law, Relish Me will take such steps as are reasonable in the circumstances to destroy the information or to de-identify it.
Relish Me will take reasonable steps to protect the personal information it holds from misuse, interference and loss and from unauthorised access, modification or disclosure.
At any time you may opt out of receiving marketing communications from us. Unless you opt out, your consent to receive direct marketing communications from us and to the handling of your personal information as detailed above, will continue. Each of our marketing emails will have an unsubscribe function which will allow you to unsubscribe from all future marketing communications. All of our marketing SMS messages will also contain an unsubscribe feature. Outside of these channels, you can opt out from receiving marketing communications at any time by emailing email@example.com.
Relish Me may disclose your personal information to recipients overseas (including in the Philippines, USA, China, Hong Kong and New Zealand) to assist Relish Me in providing you with products or services.
Relish Me will take such steps as are reasonable in the circumstances to ensure that the information that is transferred to third parties located outside of Australia will not be held, used or disclosed by the recipient of the information in a manner that is inconsistent with the Australian Privacy Principles.
If you require further information regarding this policy or wish to make a complaint about a breach of the APPs by Relish Me, please contact us at firstname.lastname@example.org. A senior member of staff will review your complaint within 5 business days and respond to you in writing advising what action(s) Relish Me will take as a result of your complaint.
When transmitting personal information from your computer to a Relish Me website or to a Relish Me branded website operated by one of our third party partners, you must keep in mind that the transmission of information over the Internet is not always completely secure or error-free. Other than liability that cannot lawfully be excluded, Relish Me will not be liable in any way in relation to any breach of security or any unintended loss or disclosure of that information.
Relish Me operated websites and Relish Me branded websites operated by our third party partners may use "cookies" to help personalise your online experience and save you time across the Relish Me websites (including, but not limited to RelishMe.com.au. You have the ability to accept or decline cookies. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Relish Me websites. Some Relish Me websites are operated and maintained by third parties to whom Relish Me has partnered with to provide you with their products and services under the Relish Me brand. These websites will be subject to the website terms and conditions of the third party partner who operates the website, and any transactions you conduct on these websites will be between you and the third party partner.